Do you want to do work that matters? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills to advance Africa and the Global South towards a zero-carbon future, not just to make a living? Ampersand is your answer.
About Ampersand
Ampersand is Africa’s emobility pioneer. Ampersand provides electric motorcycles and charging infrastructure (battery swap stations), uniquely tailored to serve half of Africa’s road fleet: Commercial motorcycle taxi and delivery drivers. Moto taxis are a primary means of public transport in African cities, and it is estimated that these drivers spend >$6Bn p.a. on gasoline in East Africa alone. Ampersand has developed an electric solution that is more powerful, fun to drive, and cost-effective than the incumbent. Ampersand drivers routinely earn over 45% more income by going electric.
The company started in Kigali, Rwanda, and expanded into Nairobi, Kenya in 2022. Today it has around 5,000 e-motorcycles on the road and 58 battery swap stations across the two countries. Ampersand is leading the market in quality, affordable tech, customer traction, and operational systems. The Ampersand team consists of 500+ staff drawn from diverse backgrounds and is working hard to see all 5 million taxi motorbikes in East Africa become electric by 2030. Ampersand is rapidly scaling its operations and is looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth.
Ampersand values innovation, creativity, and continuous improvement. It seeks people who are proactive problem solvers to drive results. Ampersand promotes leadership within the organization and is a place where you can grow your career as you work with some of the brightest and most hard-working individuals in East Africa.
Our Values
- Customer-centric Everyday: We prioritize our customers daily, tailoring solutions to exceed expectations.
- Challenge The Status Quo Through Innovation: Our dedicated teams constantly challenge the status quo, driving innovation to enhance customer experiences and deliver solutions that go beyond expectations
- Love Solving Problems Together: Internal collaboration is our approach; we thrive on solving challenges alongside our customers.
- Stay Agile: We stay agile to swiftly meet dynamic customer needs and adapt to a changing landscape.
- Driven By People And Planet: Beyond business, we're committed to people and the planet, ensuring a positive impact.
About the role
The E-Motorcycle Sales and Marketing Manager will be responsible for customer recruitment and product delivery. Major initiatives include the following:
Sales & Revenue Management:
- Develop and implement Sales and Marketing strategies to achieve business targets.
- Drive revenue growth by identifying new market segments, customers, and opportunities.
- Oversee sales operations, lead generation, and customer acquisition strategies.
- Monitor sales performance and optimize sales processes and structures.
Client & Stakeholder Management:
- Build and maintain strong relationships with key clients and stakeholders.
- Lead contract negotiations, tenders, and commercial agreements.
- Ensure high levels of customer satisfaction and client retention.
Business Analysis & Strategy:
- Analyze sales and market trends to forecast revenue and guide strategy.
- Prepare and manage Sales and Marketing budgets, forecasts, and P&L reporting.
- Collaborate with cross-functional teams (e.g., finance, marketing, operations) to align Sales plans.
Team Leadership & Development:
- Lead, mentor, and manage the sales/commercial team.
- Set clear KPIs and performance targets, and oversee their execution.
- Promote a high-performance culture focused on accountability and results.
Ampersand is a good fit if:
- You can manage a diverse portfolio of projects concurrently.
- You value professional development and supporting others.
- You are looking for an entrepreneurial company that values innovation and strong execution.
- You appreciate diversity and community in the workplace.
Minimum requirements
We are seeking a qualified and experienced individual with experience in technical customer service and process efficiency.
- Minimum 5 years of relevant prior professional experience.
- Experience managing technical teams vehicle vehicle-related industries is a bonus.
- Experience in sales administration and customer education.
- A bachelor’s degree or higher.
- High degree of comfort with computer programs, including Excel analysis.
- Fluency in both English and Swahili.
Timing
ASAP
Compensation:
A competitive compensation package commensurate with market rates and experience including health insurance.